Overview
Programme Outcomes
In this learning programme, we will be covering the following learning outcomes:
- Demonstrate an understanding of communication channels in business and everyday life.
- Conduct written and verbal communication within the business environment.
- Use communication in a business environment.
What Our Students Say
Heinrich Bandat - Class of 2020
“Really enjoying my time at African Turf Academy as a first year. They have a great education system in place to open doors in the golf space for the green keeping side and great coaching if you want to become a professional golfer. Can’t wait to continue my journey at this prestigious academy.”
Ruan Britz - Class of 2019 & 2020
“During my 16 months at African Turf Academy I have learnt so much, not to mention the experience I gained. I was fortunate to work at the Omega Dubai Desert Classics, 2020. This opened new opportunities to my future. I therefore highly recommend African Turf Academy to you as they offer you not only confidence and knowledge, but also great opportunities.”
Curriculum
- Learning Outcomes
- Formulate performance standards for team members in a unit. - Define Performance Standards for Each Duty
- Formulate performance standards for team members in a unit. - Common standards applicable to everyone in a particular group.
- Formulate performance standards for team members in a unit. - Workplace Performance Standards Checklist.
- Formulate performance standards for team members in a unit. - Efficiency.
- Formulate performance standards for team members in a unit. - Accuracy.
- Formulate performance standards for team members in a unit. - Punctuality.
- Formulate performance standards for team members in a unit. - Attitude and Behavior..
- Learing Outcomes
- Introduction
- Types of Employee Monitoring
- Types of Employee Monitoring - Computer Monitoring.
- Types of Employee Monitoring - Video Surveillance.
- Types of Employee Monitoring - Teams of Investigators Posing as Friends.
- Types of Employee Monitoring - Undercover Operatives.
- Types of Employee Monitoring - Spying.
- Types of Employee Monitoring - Eavesdropping/Wiretapping.
- Types of Employee Monitoring - Electronic Mail (e-mail) and Voice Mail.
- Types of Employee Monitoring - Active Badge.
- Learning Outcomes
- Conduct performance review interview - Introduction
- Conduct performance review interview - What is a Performance Appraisal Interview?
- Conduct performance review interview - Objective Evaluation versus Personal Biases
- Conduct performance review interview - The Right and Wrong Way to Approach a Performance Appraisal Interview
- Conduct performance review interview - Conclusion
- How to conduct a performance appraisal interview (simplified)
- How to conduct a performance appraisal interview (simplified) - Preparation and the interview.
- How to conduct a performance appraisal interview (simplified) - Beginning the interview.
- How to conduct a performance appraisal interview (simplified) - Discussion of the appraisal
- How to conduct a performance appraisal interview (simplified) - Closing the interview.
- How to conduct a performance appraisal interview (simplified) - After the interview
- Pitfalls of Performance Appraisals