This Unit Standard is intended for managers in all economic sectors. These managers would typically be second-level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:

• Formulating performance standards for team members in a unit.
• Establishing systems for monitoring the performance of team members.
• Preparing for a performance review of a team member.
• Conducting a performance review interview.