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Business Management LP 1 The role of the manager
Introduction
Welcome
Chapter 1 - Management structures in an organisation
Management structures in an organisation
Investigate different types of management structures and illustrate it in organograms
Explain the advantages and disadvantages of the different types of management structures according to type, size and type of entity
Identify the management structure in own organisation and analyse it in relation to the different types of management structures
Chapter 2 - Legislation that regulates employment issues
Introduction to Chapter 2
The six main labour legislations and who is covered
The Acts and how they interact and support the SA Constitution
Understand the main aspects of the Labour Relations Act
The concept of freedom of association – employers and employees
The role of a workplace forum
The concept of unfair labour practice
The function of the CCMA in dispute resolution
Internal policies and procedures to resolve a dispute or grievance
Establishing a Disciplinary Code/Procedure
The importance of handling internal conflict and grievances to prevent unfair labour practice
The steps to be taken to ensure substantively and procedurally correct and fair dismissals
Steps to ensure procedural fairness
Guidelines for Managing Misconduct
Dismissal for Misconduct
Procedural Fairness
Misconduct vs. Poor Performance
Documenting evidence to support a recommendation for dismissal
Explain the requirements of the LRA in respect of interviews
Understand aspects of the Basic Conditions of Employment Act
Understand the Employment Equity Act
The requirements placed on employers by the EE Act
Understand the Skills Development Act
Chapter 3 - Relationship between various management roles
Relationship between various management roles
Management Functions
Relationship between the various management roles
Interaction between a junior manager's own area of responsibility and other functions
Chapter 4 - The role of a team leader in an organisation
Explain the role of a team leader in an organisation
Team leader job description
Organising workers in teams (theory and practice)
Chapter 5 - The Purpose of the Team
Explain the purpose of the team
Purpose of the team
Setting Objectives and Goals
Role and expected outputs of each team member in a specific team
Setting Performance Standards for Individual Employees
Setting Performance Standards for a Group or Team
Chapter 6 - Contract with the team members to obtain commitment
Obtaining Participation
Discuss and agree tasks, performance plans, targets and standards
S.M.A.R.T. Principles
Chapter 7 - Implement, monitor and evaluate performance
Implement, monitor and evaluate performance against team objectives and organisational standards
Implementing Performance Standards
Anticipate potential difficulties
Monitor team outputs against agreed target
Final Integrated Summative Assessment
Learning Programme 1: The Role of the Manager - Assessment
Setting Performance Standards for a Group or Team
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